Privacy Policy
How Funtree handles personal information and protects your family's privacy.
Information We Collect
When you contact Funtree through an enquiry form, by email or by telephone, we may collect the details you choose to share — typically your name, email address, optional telephone number, the programme you are interested in and the content of your message. We do not ask for, and do not wish to receive, unnecessary sensitive information.
How We Use Your Information
Contact details are used only to respond to your enquiry, provide programme information and discuss arrangements where relevant. We do not sell personal information and do not use it for unrelated marketing without your consent.
Data Minimisation
We follow the principle of collecting only what we need. Enquiry forms ask for the minimum information required to reply to you — a child's general age group is enough; please do not send children's full names, dates of birth, addresses or medical details through the website.
Data Retention
Enquiry information is kept only for as long as needed to handle your request and any follow-up conversation, and for a reasonable period afterwards in case you contact us again. Information that is no longer needed is deleted.
Data Security
We take reasonable steps to keep the information you share with us safe and to restrict access to those handling your enquiry. No online transmission can be guaranteed completely secure, so please avoid sending sensitive details by form or email.
Third-Party Service Providers
Our website may rely on third-party providers for hosting, email or embedded services such as maps. Where providers process data on our behalf, they are expected to handle it responsibly under their own policies. Links to external websites are covered by those sites' own privacy policies.
Your Rights
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have rights in relation to your personal data, including the right to:
- Request a copy of the personal data we hold about you
- Ask for inaccurate information to be corrected
- Request deletion of your data where appropriate
- Object to or restrict certain uses of your data
- Complain to the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details below.
Children's Privacy and Safeguarding
Funtree provides information for parents and guardians — not directly for children. Enquiries about a child's participation should always be made by a parent or legal guardian. We deliberately avoid collecting unnecessary personal information about children through this website, and we ask families to keep shared details to a sensible minimum.
Changes to This Policy
This policy may be updated occasionally to reflect changes in our practices or legal guidance. The latest version will always appear on this page.
Contact Us
Questions about this policy or your data are welcome:
- Email: Funtree@gmail.com
- Telephone: +44 20 0036 9111
- Address: The Burlington School of English, Lord Annaly House, 146A Bedford Hill, London SW12 9HW, United Kingdom
This policy is provided as general website information and does not constitute legal advice.